Privacy Policy

Last updated: 16 July 2026

Who we are

MBO Digital Solutions provides digital marketing services from the United Kingdom.

Legal proprietor and data controller: Maria Blanch Olivera, a sole trader trading as MBO Digital Solutions.

Website: mbodigitalsolutions.com
Email: maria@mbodigitalsolutions.com

Business correspondence address:
MBO Digital Solutions
Unit 99262
PO Box 6945
London W1A 6US
United Kingdom

In this Privacy Policy, “we”, “us” and “our” refer to MBO Digital Solutions.

What this policy covers

This Privacy Policy explains how we collect, use, stre and share personal information when you:

• visit this website
• submit an enquiry or request a quotation
• communicate with us
• become a client
• purchase a product or service
• interact with our advertising or social media content

Information we may collect

Information you provide

This may include:

• your name
• email address
• telephone number, where provided
• business or organisation name
• website address
• the type of help you require
• information included in your message or enquiry
• project information and files
• billing and transaction information
• correspondence between you and MBO Digital Solutions

Please do not send sensitive personal information unless it is genuinely necessary and has been agreed in advance.

Contact-form information

When you use our contact form, we may collect:

• your name
• email address
• website URL, where supplied
• selected enquiry type
• the contents of your message

We use this information to review and respond to your enquiry.

Client and project information

When you become a client, we may process information needed to:

• prepare quotations and agreements
• communicate about your project
• deliver the agreed work
• manage access to websites or digital platforms
• issue invoices and maintain business records
• provide ongoing support

Where login details are provided, they will be used only for the agreed work and should be changed or removed when access is no longer required.

Order and payment information

Where ecommerce facilities are available through WooCommerce, we may collect:

• billing information
• products or services ordered
• order and payment status
• transaction references
• order history
• communications relating to the order

Payments may be handled by an independent payment provider. We do not normally receive or retain your full payment-card details.

Website and device information

Subject to your cookie choices, information may include:

• IP address
• device and browser type
• operating system
• approximate geographical location
• pages viewed
• referring website, advert or campaign
• links and buttons selected
• dates and times of visits
• cookie identifiers
• interaction information such as scrolling, clicking or page navigation

How we use personal information

We may use your personal information to:

• respond to enquiries
• discuss potential projects
• prepare quotations
• enter into and perform contracts
• provide services and support
• process orders and payments
• manage invoices and financial records
• operate, maintain and secure the website
• prevent spam, fraud or misuse
• understand how visitors use the website
• improve website content and user experience
• measure the effectiveness of advertising
• deliver or measure relevant advertising, where consent has been given
• comply with legal and regulatory obligations
• establish, exercise or defend legal rights

Our lawful bases

We rely on one or more of the following lawful bases:

Contract: when processing is necessary to provide a service, fulfil an order or take steps requested before entering into a contract.

Legal obligation: when we must process or retain information to comply with tax, accounting or other legal requirements.

Legitimate interests: when processing is reasonably necessary to operate and protect the business, respond to enquiries, maintain records, improve services or protect legal rights, provided those interests are not overridden by your rights.

Consent: when you agree to non-essential cookies, analytics, advertising technologies or marketing communications. You may withdraw your consent at any time.

Cookies, analytics and advertising

This website uses, or may use, cookies and similar technologies to support:

• essential website functions
• security and fraud prevention
• recording cookie choices
• WooCommerce shopping and checkout functions
• Google Analytics
• Google Ads conversion tracking and advertising
• Meta Pixel measurement and advertising
• Microsoft Clarity website-interaction analysis

Where consent is required, these technologies should only operate after you have made your choice through the cookie-consent system.

You can reject non-essential cookies or change your preferences using the cookie settings available on the website.

More information will be provided in our separate Cookie Policy.

Cookie rules also apply to similar technologies such as pixels, tags, scripts and device storage. Non-essential analytics and advertising technologies generally require clear information and valid consent.

Who we may share information with

Where necessary, information may be shared with trusted providers supporting:

• website hosting and domain management
• email and communications
• website forms, security and backups
• analytics and performance measurement
• advertising and conversion tracking
• ecommerce and payment processing
• accounting and professional advice
• legal or regulatory compliance

This may include Google, Meta, Microsoft, WooCommerce-related providers and payment processors where their services are enabled.

Some providers may act as processors on our behalf, while others may act as independent data controllers under their own privacy terms.

We do not sell your personal information.

International data transfers

Some service providers may process information outside the United Kingdom.

Where UK data protection rules apply to an international transfer, we take reasonable steps to use an appropriate legal safeguard. This may include UK adequacy regulations, approved contractual safeguards or another lawful transfer mechanism.

How long we retain your information

We retain information only for as long as reasonably necessary for the relevant purpose.

Typical periods may include:

• unsuccessful or general enquiries: normally up to 24 months after the last meaningful communication
• client and project records: normally up to six years after the working relationship ends
• invoices and accounting records: for the period required by tax and accounting law
• order records: for as long as needed to fulfil the order and meet legal or dispute-resolution requirements
• cookie and analytics information: according to the relevant consent choices and service settings

Information may be retained for longer where required by law or needed in connection with a dispute or legal claim.

Marketing communications

We may send marketing messages where you have consented or where otherwise permitted by law.

You may unsubscribe using the link provided in a marketing message or by emailing maria@mbodigitalsolutions.com.

Unsubscribing from marketing will not stop essential communications about an enquiry, project, contract or order.

Your data protection rigths

Depending on the circumstances, you may have the right to:

• request access to your personal information
• ask for inaccurate information to be corrected
• request deletion of your information
• request restriction of processing
• object to certain processing
• receive certain information in a portable format
• withdraw consent
• complain about how your information has been handled

These rights may be subject to legal conditions and exemptions.

To exercise a right, email maria@mbodigitalsolutions.com. We may need to verify your identity before completing the request.

Automated decision-making

MBO Digital Solutions does not use personal information to make decisions that have legal or similarly significant effects solely through automated processing.

Advertising providers may use automated systems to select, deliver or measure advertisements in accordance with your cookie choices and their own privacy terms.

Security

We use reasonable technical and organisational measures intended to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

However, no website, email service or internet transmission can be guaranteed to be completely secure.

Complaints

Please contact us first if you have a concern about how your information has been handled:

Email: maria@mbodigitalsolutions.com

Post:
MBO Digital Solutions
Unit 99262
PO Box 6945
London W1A 6US
United Kingdom

You also have the right to complain to the Information Commissioner’s Office, the UK’s data protection regulator.

Changes to this Privacy Policy

We may update this Privacy Policy when our services, website technologies or legal obligations change.

The latest version will appear on this page with an updated revision date.